Updates and Frequently Asked Questions (FAQs) on Interim Measures for Premium Repricing
We are supportive of Bank Negara Malaysia’s (BNM) recently announced interim measures for premium repricing and will provide further details starting January 15, 2025. These interim measures aim to assist our policyholders by spreading the increased premiums over a minimum period of three (3) years, ensuring that our customers can continue to afford their protection while accessing the medical care they need.
We hope these FAQs address your concerns. If your specific question is not covered in this FAQ and the FAQ prepared by LIAM (FAQ-Interim-Relief-Measures.pdf), we kindly ask for your patience and understanding as we work diligently to implement the interim measures.
Further updates will be provided starting January 15, 2025.
If you have any questions or need further assistance, please do not hesitate to contact our Customer Careline 1-300-13-2323 / (603) 2719 9112 from Mondays to Fridays (except Public Holidays), 9.00am to 5.30pm; or you may email MYCARE@manulife.com.
Additional updates on interim measures for premium repricing (Updated as of 20 January 2025) *NEW
Interim Measures on Premium Repricing (26 December 2024)
Press Statements
Life Insurance Association of Malaysia (LIAM) - Joint Industry Statement Interim Relief Measures.
Bank Negara Malaysia - Interim measures to assist policyholders and to promote continued access to suitable medical and health insurance takaful products.
©2020 Manulife Holdings Berhad (Registration No. 197501003360 (24851-H))
General Line : (603) 2719 9228 | Customer Careline : 1 300 13 2323
Manulife Insurance Berhad ([Company No. 200801013654] (814942-M) is a member of PIDM.
