Announcement on Scam Calls and Messages!

Manulife Malaysia will never ask our customers to provide or update their personal details and credit card or banking details via any call, SMS, email or social media channels.

If you have received such messages, please do not respond and immediately report to us via email MYCARE@manulife.com.

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Announcement on Scam Calls and Messages!

Manulife Malaysia will never ask our customers to provide or update their personal details and credit card or banking details via any call, SMS, email or social media channels.

If you have received such messages, please do not respond and immediately report to us via email MYCARE@manulife.com.

View more
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Forms library page allows you to access and download all the information required  for your claims submission. Find out more.

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Services | Manulife Malaysia

Forms Library

Find related form(s) to your needs by browsing the categories below.

Medical and Accident Claim

Forms Downloads

Download forms:

TPD Claimant's Statement* (to be completed by policyowner)

TPD Doctor's Statement* (to be completed by doctor)

Request for Medical Report & Authorization to Release Information (LF1029)


Documents required:

  • Copy of patient NRIC
  • Copy of test report/ result such as laboratory result, X-ray/ MRI/ CT Scan etc.
  • Copy of Police Report (for accidental benefit)

Death Claims

Forms Downloads

Critical Illness Claim

Critical Illness Claimant's Statement* (to be completed by policyowner)


Attending Physician's Statement (APS) (to be completed by treating doctor)

Please select the correct form based on the event stated on the form

CI – APS for Brain_Nerve_Bone_Joint_MuscleTissue

CI – APS for Cancer

CI – APS for Heart Related Illnesses

CI – APS for Kidney_Liver_Lung

CI – APS for Other Illnesses 

 

Request for Medical Report & Authorization to Release Information (LF1029)

 

Documents required:

  • Copy of Insured NRIC
  • Copy of test report/ result such as laboratory result, ECG, X-ray/ MRI/ CT Scan, Biopsy etc. 
Forms Downloads
Forms Downloads

Change of payment method

To change your payment method to Standing Instruction / Auto Debit / Credit Card / FPX

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Forms Downloads

Personal information update forms

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Forms Downloads

Other services that we offer

File a claim
File a claim
File a claim
Dedicated Customer Parking
Dedicated Customer Parking
Dedicated Customer Parking
Make a payment
Make a payment
Make a payment
Crediting Rate
Crediting Rate
Crediting Rate
Important Notices
Important Notices
Important Notices
Forms library
Forms library
Forms library

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)

Careline: 1-300-13-2323 

Email: MYCARE@manulife.com 

 

Mondays - Fridays, 9:00am - 5.30pm (except Public Holidays)

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General Line : (603) 2719 9228 | Customer Careline : 1 300 13 2323

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Manulife Insurance Berhad ([Company No. 200801013654] (814942-M) is a member of PIDM.

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