About Manulife Malaysia

Mission

Decisions made easier. Lives made better.

Our Values

1. Obsess about customers

• We predict their needs and do everything in our power to satisfy them.

2. Do the right thing

• We act with integrity and do what we say.

3. Think big

• Anything is possible. We can always find a better way.

4. Get it done together

• We're surrounded by an amazing team. We can do it better by working together.

5. Own it

• We feel empowered to make decisions and take action to deliver our Mission.

6. Share your humanity

• We build a supportive, diverse and thriving workplace.

1887
The Manufacturers Life Insurance Company (Manulife Financial) was incorporated by an Act of Parliament. Sir John A. Macdonald, Canada’s first Prime Minister, was elected President of the Company.

1897
Manulife Financial started expanding Company’s operations into Asia in 1897, including China and Hong Kong.

1963
In Malaysia, British American insurance had entered Malaysia, in Hotel Merlin Kuala Lumpur.

1981
The company changed its name to British American (M) Insurance Bhd with a paid-up capital of RM10 million. Bangunan British American located at Damanasara Heights, Kuala Lumpur was completed.

1984
British American was listed on the KLSE.

1985 
Acquired a general insurance company “Traders & Merchants Insurance Sdn Bhd”.

1986
Became officially known as British American Life and General Insurance Berhad.

1989
John Hancock Mutual Life Insurance Company of Boston, U.S.A. bought over 30% of British American shares. This marked the beginning of British American’s association with John Hancock.

1992
Name was changed to British American Life Insurance Berhad as the Company ceased writing general insurance in 1991.

1994
Name was changed to John Hancock Life Insurance (Malaysia) Berhad.

2004
Canada-based Manulife Financial Corporation merged with US-based John Hancock Financial Services creating a leading global insurance franchise that resulted in Manulife’s entry into Malaysia.

2005
Name changed to Manulife Insurance (Malaysia) Berhad.

2008
Restructured to become Manulife Holdings Berhad with 3 subsidiary companies:

• Manulife Insurance Berhad
• Manulife Unit Trust Berhad
• Manulife Asset Management Sdn Bhd

2012
Manulife Unit Trusts and Manulife Asset Management were named Manulife Asset Management Services Berhad. Manulife Asset Management Services Berhad launched the Private Retirement Scheme. Manulife celebrates its 125th anniversary globally.

2013
The corporation celebrates its 50th year of operations in Malaysia.

2014
Manulife Holdings Berhad acquires local unit-trust company, MAAKL Mutual and operations were successfully merged with Manulife Asset Management Services Berhad.

2017
Manulife Insurance Labuan Limited (MILL), a wholly owned subsidiary of Manulife Holdings Berhad (MHB) incorporated and licensed in Labuan, Malaysia, was established in September 2017. MILL is the first company in Malaysia to offer a US dollar denominated (USD) universal life insurance product to high net worth individuals (HNWI’s) and business owners.

2018
Brand transformation exercise from global rebrand launch.

2019 
Manulife Asset Management Services Berhad was rebranded to Manulife Investment Management (M) Berhad.

Armed with in-depth management and industry expertise as well as a common vision to be the most professional company, our leaders will ensure that the future of Manulife Malaysia remains one of growth, opportunity and excellence.

Manulife Holdings Berhad

Manulife Insurance Berhad

Manulife Investment Management (M) Berhad