Permanent Closure Notice Melaka (Malacca) Branch

Dear valued customers,

We would like to inform you on the permanent closure of our Melaka (Malacca) branch effective 1st January 2024 due to decline in in-branch visits and increase in digital servicing through our customer website.

Thank you to our customers and business partners for the continuous support and we look forward to continuing serving your insurance needs via our customer portal, Manulife Online to access the following services:

1. Check Policy Information
2. Pay Premium
3. Update Contact Information
4. Submit Claims
5. Access to Policy Documents

However, should any of your enquiries require a face-to-face assistance of our customer service officer, our nearest branch would be our main branch office at Damansara Heights, Kuala Lumpur.

Main Branch Office

Menara Manulife, Level 12, No. 6 Jalan Gelenggang, Damansara Heights, 50490 Kuala Lumpur.

Business hours: Monday - Friday (9.00am – 5.30pm)

We remain committed to providing you a seamless service, explore our Services section on all services that can be done digitally.

You may contact our Customer Service Hotline at 1-300-13-2323 or (603) 2719 9112 for any assistance needed. Alternatively, you can also email to MYCARE@manulife.com. Stay safe!